Welcome news for faculty users: LexisNexis has extended its 24 X 7 telephone support service to faculty. The service has been available to librarians for many years. Far more than a tech support center, the LexisNexis Customer Support team includes subject area specialists who can answer questions about content and help with search strategies. To use the service, you simply need to identify yourself as a faculty member from the University of Southern Indiana.
We hope that you will take advantage of this service and encourage your colleagues to use it for advanced content or search strategy questions.
The Customer Support number is 1-800-897-3419 and it operates around the clock.